Delivery Information

Our mission is to deliver your medical supplies and medical equipment as quickly as possible in perfect condition.

Delivery is FREE for orders of £65 and over (excluding VAT) to mainland UK addresses. For all other UK orders, delivery is only £4.95. We dispatch goods using DHL, DPD, and UPS couriers, and by Royal Mail (depending on size, value and delivery location).

Delivery Charges

Some larger or heavier orders will be couriered to Northern Ireland, Scottish Highlands or UK offshore islands. In these cases, we may need to contact you to arrange for a courier supplement charge, but only if your order is one that requires a courier and you live in Northern Ireland, Scottish Highlands or UK offshore islands.

Delivery Estimations

The delivery expectation for medical supplies on our website is specified on the product page of that particular medical supply. Where a delivery expectation is not stated, we will dispatch the goods as quickly as possible, normally within 24 to 48 hours on working days, so that you receive your medical supplies promptly.

If you would like up-to-the-minute delivery information on your medical supplies order, please call our team on 020 7501 0593 who'll be able to give you further tracking information or progress details for your order.

Alternatively, please send us an email using the form below and a member of our team will respond to you personally as soon as they can:

European Delivery

Unfortunately, due to restrictions with our couriers, we're unable to ship items outside of the UK. We apologise for any inconvenience this may cause.